Infinology Reviewer's Comments

Infinology offers a powerful feature set equipped with a website builder and 500 GB of storage and rank among the best website hosting services. The basic service even supplies ecommerce features like a shopping cart and a secure certificate.

The email package includes up to 4,000 POP3 email accounts, including aliases. Infinology lands under the top two picks, because their monthly data transfer allowance is beat out by iPowerWeb and they do not offer webmail or a photo gallery.

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Feature Set:  

Infinology's basic service plan offers a generous amount of storage and monthly transfer allowance (1000 GB). The company offers a full complement of tools to build your ecommerce system including Site Studio, shopping cart, SSL encryption, and a secure certificate.

This host supports PHP, Perl, FrontPage, Shockwave and a CGI directory, but does not support ASP. Also missing in the Starter Kit is MySQL database, but you can add this option at an additional cost.

Infinology offers full email support, including 4,000 POP3 email accounts, unlimited forwarding, aliasing, auto responders, web mail, SMTP and an email mailing list.

There are also numerous applications available for management of your hosted system, including web server configurators as well as domain names, SSL certificate, web protection, password and resource quota managers along side a complete billing management system.

A feature Infinology provides that you do not find often is the ability to change service plans at any time and the power to create additional logins instantaneously.

Customer Service:  

Customer service from Infinology offers 24/7 email and toll-free telephone support. Infinology staff members have proven to be knowledgeable but their customer support time for the Starter Kit package is limited to one hour per month. However, the upgraded plans offer unlimited support.

Infinology offers 19 sections of online manuals and a FAQs page. If you are new to hosting, the tutorials and FAQs can answer most of your set-up and how-to questions without the assistance of a customer service representative.

Control Panel:  

Infinology uses its own proprietary well-designed and easy-to-use master control panel. If you are just starting a new webpage, through the control panel you can access Website Studio and develop a professional looking website in a matter of minutes. The control panel also includes a shopping cart feature.

You can track site statistics from the control panel in several ways, including graph reports that show referring sites, hits, pages, user sessions and locations of visitors.

Summary:  

Overall, Infinology is an excellent host for a large or small business because of their generous storage, transfer and email options and the price. They offer a 30-day money-back guarantee and most companies would have a hard time outgrowing the abilities of this web host.