Inmotion Hosting Reviewer's Comments

InMotion's 'Launch' package offers 30 GB of storage space and 500 GB of monthly data transfer ability. Their email service is one of the best, with up to 200 spam free accounts with many email features available.

Although this service offer an exceptional email package, their limited bandwidth, lack of shopping cart and absence of extra subdomains with its basic package, places it behind the other products we reviewed.

Feature Set:  

InMotion offers great email functionality; they include forwarding, webmail, aliases, auto responders, SMTP and catchall email-everything that we were looking for in a quality email service. Customers have two choices for webmail-either SquirrelMail or Horde. Webmail allows users to access their email anywhere they have Internet access-such as a hotel room or internet cafe-without requiring a client to be logged in to a specific computer.

InMotion Hosting supports PHP, Perl, C, C++, Javascript, SSI, FrontPage, and a CGI directory, but does not support ASP. The MySQL database is supported as a standard feature. Also included are CGI tools that can help you compose business correspondence. InMotion provides a bulletin board, password protected directories and a guestbook with all of their packages.

However, the InMotion Launch package only offers one FTP Account and does not support subdomains. The Launch package may be more suitable to a personal site than a business site, because they do not offer SSL or a shopping cart either.

Customer Service:  

InMotion Hosting has a reputation for excellent customer service from its qualified, friendly support staff. They offer a customer support center that includes a 24/7 support online and email. InMotion's toll-free telephone support, however, is only available between 8:00 A.M. to 7:00 P.M. PST.

The InMotion site offers a FAQ section and insightful Flash Tutorials. To address difficult inquiries, they post a customer bulletin board that lists advanced customer questions and responses by topic. The service also provides a complete user manual for the CPanel control panel.

Control Panel:  

InMotion Hosting uses CPanel, a popular control panel, used by many different hosting companies. CPanel operates on a user-friendly interface with 35 different functions, including access to email, file and domain management as well as storage information, forums, search engine submits, website statistics, system security and several other options.

The statistics function runs with Webalizer, another common software application used by several hosting companies. Webalizer gives you a clear picture of your site's stats, including traffic, which countries (and hosts) visitors are from, which browsers and operating systems visitors utilize, which pages visitors land on and exit from and daily/hourly tracking.

Overall, InMotion Launch is a perfect choice for anyone that needs a low traffic site with an exceptional email service. They also support a quick and knowledgeable customer support and offer a 30-day money-back guarantee. If you need a faster site with more storage, they offer a 'Power' and a 'Pro' package.