Boasting robust functionality and highly responsive support, Just Host is an excellent web hosting service highly deserving of our TopTenREVIEWS Gold Award. This hosting provider delivers well-rounded hosting packages replete with everything you need to build, publish and maintain a website. Just Host manages to provide a wide range of advanced features while still maintaining an intuitive ease of use that helps diminish the inherent complexity and learning curve associated with web hosting. As a result, the service is an excellent option whether or not you are familiar with web hosting.
Just Host is among one of the most affordable web hosting services in our lineup, offering comprehensive hosting packages at competitive monthly prices. The service provides many of the basic hosting components we looked for without restrictions. For instance, Just Host provides unlimited disk space, bandwidth and domains, meaning you can register as many domains as you want under your account and your websites won’t have any space or data transfer limitations. The service is subsequently a good option if you plan to start more websites or want a site that can expand with the anticipated growth of your business. All of the service’s hosting packages also provide one free domain name, or if you have an existing site, free domain transfer.
While many web hosting providers offer either Linux or Windows hosting, Just Host has only Linux servers. The difference between the two operating systems and the functionality of their servers was once substantial, but that’s not so much the case anymore. The only reason you might have a preference for one over the other is if you work with a programmer or designer who requires a specific programming language not supported by one of the server types. If your website doesn’t necessitate such specific technical details, you don’t need to worry about something as complicated as the type of servers the provider offers.
Just Host provides all the features we were looking for in web hosting services. For starters, there are site creation tools that allow you to build a completely new site or add new site components such as blogs, image galleries or message boards to an existing site. Furthermore, the service boasts one-click app installation, meaning you can install those site components on your website in a single click. For eCommerce websites, shopping carts and shared SSL certificates are available.
Just Host also includes every email option you could possibly want, including webmail, unlimited storage, and an unlimited number of POP3 or IMAP email addresses. Additionally, you’ll have access to SMTP email, aliases, forwarding, mailing lists, autoresponders, spam protection and the ability to form mail scripts.
The hosting provider also has an administrative control panel so you can manage all of your websites from one centralized and intuitive interface. The cPanel control panel also provides access to site statistics so you can see how your site is performing and track your advertising credits. The credits allow you to place ads for your site on popular search engines such as Google and Yahoo.
In terms of server access, Just Host gives you the option to create unlimited additional FTP accounts, which allows other authorized users (e.g., company employees) to access your site and will ultimately help you keep pace with the unpredictable and often rapid growth many websites experience. It also provides secure shell (SSH) access, a network protocol that allows data to be exchanged using a secure channel between two networked devices. In other words, it’s a secure way to connect remotely to another computer. In regard to web hosting, SSH is useful because it enables you to execute commands on a remote host or computer.
Given its technical nature, no web hosting service is without some sort of learning curve. With that said, our experience using Just Host was truly seamless and easier than most of the other web hosting services we reviewed. We were able to build a simple but polished and professional website using the service’s site builder tool and evaluate Just Host’s comprehensive web hosting capabilities. Just Host’s ease of use is largely due to its control panel, which provides easy access to all of its features. We found very few things that were cumbersome or confusing, and we were able to easily navigate the interface.
Just Host provides excellent technical support, including 24/7 live support. The company provides three ways to contact them: phone, email and live chat. We tried using all methods and each time, our questions were answered in a timely and courteous manner. When we contacted the company by phone, our longest wait time was surprisingly only five minutes during what Just Host mentioned was "peak time." The service’s email and chat options were likewise responsive, and we received immediate and informative answers to our questions. This is important to note because it means if you encounter an issue with your website, Just Host is available to provide immediate help at any time.
In addition to one-on-one support, the service provides multiple support resources, including a knowledgebase, video tutorials and user forums. Just Host is also one of just a few web hosting services we reviewed that provide a getting-started wizard. The wizard is especially useful for new users, as it walks you step-by-step through how to create and publish your website.
Just Host is a relatively young web hosting service, but they have already learned the crucial necessity of wide-ranging customer service. The company’s stellar and responsive customer support, in conjunction with its comprehensive hosting packages and rich features, clinch Just Host’s top spot among the best web hosting services on the market.
The service is easy for beginners to use, yet its ample features will appeal to advanced users.
It only provides Linux hosting, not Windows, though this shouldn’t be an issue for most users.
Stellar support, ease of use and rich hosting capabilities at competitive prices make Just Host the best web hosting service in our lineup.